Frequently Asked Questions
Our Expertise & Service
Our collection is sourced from a diverse mix of estates, homes, professional dealers, and institutions spanning the breadth of the United States. With over four decades immersed in the realms of art, antiques, and art advisory, our seasoned team curates an unparalleled shopping experience underscored by exceptional customer service.
Responsive Communication
We prioritize your queries, striving to respond to emails within 12-24 hours, seven days a week. In many cases, you might receive a response in as little as 15 minutes. We encourage you to reach out with any questions or concerns, and our informed phone representatives, available six days a week, are always at the ready to assist and enlighten.
Commitment to Excellence
Our dedication to outstanding service is unwavering. Be it addressing your concerns or fulfilling your needs, we go the extra mile. Boasting a proficient logistics team, we ship worldwide with an adept understanding of ensuring your items arrive safely and securely.
Shipping Information
Items are dispatched from our warehouse locations in the continental United States within 1-2 business days of purchase. While most packages typically arrive within 2-3 business days from the date of shipment, delivery can take 3-5 business days based on the chosen shipping method and the recipient’s location. Factors like holidays, weather conditions, or other unforeseen circumstances might affect these timelines.
Upon shipping, we’ll provide you with a tracking number, be it from USPS, FedEx, or UPS, ensuring you can coordinate and monitor your package’s deliver
Disclaimer And Limitation Of Liability
**1. Items Sold “As-Is”**: All items sold by “All The Decor” and its recognized affiliate entities are offered “as-is”, without any warranty or intended use. By purchasing, buyers acknowledge and assume all associated risks.
**2. Assumption of Risk**: Any harm or damage resulting from the use, whether intended or unintended, of an item purchased from “All The Decor” is solely the responsibility of the buyer. “All The Decor”, its affiliates, partners, assigns, or successors shall not be liable for any such harm or damage.
**3. Potential Risks**: Items sold by “All The Decor” may pose serious risks, including but not limited to injury, disability, and death. Small objects may present a choking hazard. We strongly advise all buyers to replace any lighting, electrical cords, or sockets upon purchase. Given that many items may be antiques, old, or vintage, the standards at their time of manufacture may not align with current standards. Hence, extreme caution is recommended when using any item purchased from our platform.
**4. Severability**: Should any provision of this disclaimer be deemed illegal, invalid, or unenforceable, such provision will be replaced by a valid, enforceable provision that closely mirrors the intent of the original. The remaining provisions of this agreement shall continue in full force and effect
Consignments at All The Decor
We welcome consignments from vetted sellers. If you’re interested in consigning with us, we kindly request you to submit images of the items in question for our review.
Please note that any feedback or opinions provided by our specialists about the reviewed items represent our subjective viewpoint. Such feedback should not be construed as a formal appraisal, valuation, or a definitive statement about an item’s age, authenticity, or value. It bears no legal weight and should not be used as such.
For those seeking precise evaluations or have concerns about their items, we strongly recommend consulting a certified third-party appraiser to obtain a comprehensive appraisal.
Image Use Policy
All images featured on this site are protected by copyright and must not be copied, reproduced, or used for commercial purposes without explicit permission. If you wish to use any of our images, proper attribution linking back to https://www.allthedecor.com/ is mandatory.
For any inquiries or permissions related to our images, please reach out to us at info@allthedecor.com
